frequently asked questions

Prices include pet sitting for up to 3 pets.

Yes, there is a $10 surcharge per holiday. Holidays with a surcharge are: Christmas, Thanksgiving, Labor Day, Memorial Day, 4th of July, and New Year’s Day. 

New clients require a meet and greet before starting services for the first time. This is to make sure I am a good fit for your pet.

Payment is due within 7 business days from the last visit. (This may change in the future if more non-payments happen, but my customers are usually top-notch! ☺️)

Yes, I can administer pills, drops, and ointments as long as your pet is cooperative and it’s a process you’ve already been doing.

I do not do animal boarding at this time. I specialize in taking care of your pets in their own home.

Yes, I will send you updates with pictures unless you opt out. (Most clients love this free extra service.)

Yes, I love all types of different animals and I will work with you to make sure your other pet’s needs are met to the highest standards. Rabbits, gerbils, lizards, turtles, tortoises, and fish. 

Current clients can cancel the upcoming visit through the app. Meet and Greet visits can be cancelled by emailing me at: tonya@rivervalleypetsitting.com. 

There is no cancellation fee for the first cancellation.